Last updated: 01/30/2026
This Privacy Policy explains how Sizor IT (“we”, “us”, or “our”) collects, uses, stores, and protects personal and business information when you use Service Nest (the “Platform”).
By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect information such as company name, contact details, user names, and login credentials when you register an account.
This includes customer and vehicle records, appointment details, service history, quotes, invoices, payments, cashflow information, and other data entered into the Platform by users.
We may collect technical data such as IP address, browser type, device information, log files, and usage data.
Information collected is used to:
We do not sell personal or business data.
Personal information is processed in accordance with the Protection of Personal Information Act (POPIA). Processing is based on contractual necessity, legitimate business interests, legal obligations, or user consent where applicable.
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or disclosure.
Data is stored using secure third-party infrastructure providers. While we strive to protect your information, no electronic system can be guaranteed to be completely secure.
We may use trusted third-party providers for hosting, data storage, analytics, and payment processing. These providers only access data as required to perform services on our behalf and are obligated to protect it.
We retain information only for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, or enforce agreements.
You may request deletion of your account and associated data, subject to legal and operational requirements.
You are responsible for ensuring that you have lawful permission to store customer, employee, and third-party information in the Platform.
Service Nest acts as a data processor, while you remain the data controller for information you upload.
We may use cookies and similar technologies to improve user experience, analyse usage, and remember preferences. You can disable cookies in your browser settings, although this may affect functionality.
In accordance with POPIA, you have the right to access, correct, delete, or object to the processing of your personal information.
Data may be stored or processed outside South Africa by third-party service providers. We ensure reasonable safeguards are in place to protect such data.
We may update this Privacy Policy from time to time. Material changes will be communicated where reasonably possible. Continued use of the Platform constitutes acceptance of the updated policy.
For questions or requests regarding this Privacy Policy, please contact:
Service Nest
Email: info@servicenest.co.za